Refund Policy
We strive to ensure that you are completely satisfied with your purchase. Please review our policy below:
Made-to-Order Items:
All made-to-order items are final sale and are not eligible for refunds, returns, or exchanges. As these pieces are custom-made specifically for you, we are unable to accept returns once the order has been placed.
Ready-to-Ship Items:
Returns: Items may be returned within 14 days of delivery for a refund, provided they are in their original, unused condition with all packaging intact.
Exchanges: Exchanges are accepted within 30 days of delivery. Items must be unused and in their original condition.
Please contact us before sending any items back to ensure your return or exchange can be processed smoothly.